Refund policy

Thanks for shopping at Suam.

If you are not entirely satisfied with your purchase, we're here to help.

If you are not completely satisfied with the quality of our products or if you received a different product other than the one that you ordered, please contact customer care within 24Hrs of the product received, requesting for assistance with a replacement or exchange shipping.
You should provide a detailed description and photographic evidence of your dissatisfaction.
Due to the perishable nature of the product, all claims submitted without proper evidence and support will not be eligible for replacement/reshipment.

We will either reship or replace the item with equal or greater value. After confirmation, a replacement or exchange will be shipped within 5 days. Suam reserves the right to limit replacements.